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SMS Terms & Conditions

Effective November 5, 2026 · Better Rate Autos

These terms apply to text messages (SMS/MMS) sent by Better Rate Autos to customers and prospective customers who opted in on our quote form. Carriers and messaging providers are not liable for delayed or undelivered messages.

1. Brand name

Messages are sent by Better Rate Autos (also operating as Better Rate Auto), a vehicle protection service based in Florida. You may see our brand name at the start of a message or in the sender identification.

2. Types of messages and their purpose

If you opt in, Better Rate Autos may send you text messages about your vehicle protection quote, including:

  • Quote follow-ups — confirming your request, sharing your quote, and answering questions about coverage options.
  • Appointment reminders — reminders for a scheduled call or vehicle inspection.
  • Customer care — messages about an existing contract, renewal dates, claims status, and service requests.
  • Operational replies — answers when you text us first, and confirmation messages for actions you request.

We do not send marketing texts to people who have not opted in.

3. Message frequency

Message frequency varies. Most customers receive a few messages around the time they request a quote, then occasional messages only when there is something to follow up on. During an active contract you may receive periodic renewal or service reminders. You are not charged per message by us.

4. Message and data rates

Message and data rates may apply. Your wireless carrier or messaging provider may charge you for messages and data used to receive them. Check your wireless plan for current rates. Carriers and messaging providers are not liable for delayed or undelivered messages.

5. Opt out (STOP)

Reply STOP to any message at any time to stop receiving text messages from Better Rate Autos. You may also reply END or UNSUBSCRIBE, or ask us to stop by calling (862) 292-2737 or emailing info@betterrateautos.com. After opting out you will receive one final confirmation message, and you can opt back in by texting START or by requesting a quote again.

6. Help (HELP)

Reply HELP to any message for support, or contact us at (862) 292-2737 or info@betterrateautos.com.

7. Consent is not required to purchase

Agreeing to receive text messages is optional and never a condition of purchase. You can request a quote, buy a plan, and receive full service without opting in to texts.

8. Your mobile number is never shared

We will not share, sell, rent, or transfer your mobile phone number, SMS opt-in data, or consent to any third parties or affiliates for marketing or promotional purposes.

9. Related documents

See our Privacy Policy for how we collect and use your information overall, and our Trust & Privacy page for security and data-handling practices.

This page is editable content maintained by Better Rate Autos and may be updated as our messaging practices change. It is not a regulatory certification or legal guarantee.

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